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Sometimes due to unforeseen circumstances, or item popularity, items become unavailable while listed. Should this arise, and you have made payment already, you will be issued a full refund, or you can choose another item of equal or lesser value (including shipping) in exchange. You also have the option of waiting for a new shipment to come in.
For all NON DEFECTIVE returns there is a 25% restocking fee. This is not assessed by me but my supplier. I refund money less shipping and handling charges. Please email me prior to sending an item back so I can make the supplier aware of the return. Returns must meet these conditions:
Non-defective merchandise must meet the following conditions to qualify for return acceptance.
1. Merchandise must be in its original minimum inner pack quantity, as it was shipped to you.
2. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
3. Makeup is NON-returnable.
ITEMS WITH GUARANTEES OR WARRANTIES: If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.
ITEMS DAMAGED DURING SHIPMENT: All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact me within 10 days of the date of shipment of your order, and I will take care of the claim.
NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.
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